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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vashun Walker

Vashun Walker

October 1, 2024

5  out of  5
rating by Vashun Walker
"Great"
We responded:
"Thank you Vashun - glad you were happy with your experience looking at your insurance needs!"
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Jan Albert Van Mieghem

September 5, 2024

5  out of  5
rating by Jan Albert Van Mieghem
"Very happy with Agent Nathan Sulack and State Farm Insurance--recommended!"
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Billswell

August 26, 2024

5  out of  5
rating by Billswell
"Bethany quickly understood my inquiry about vehicle insurance today. In only a few minutes we added my new-to-me car to my policy and I received, via email, necessary documents during the conversation. These days we are often hesitant to call a business for a needed service not knowing who or what might answer the phone. It was certainly refreshing to find a cheerful and efficient person on the line immediately. Thank you Bethany and State Farm!"
We responded:
"Thank you for the kind words! We say we are here to help and are truly appreciative that you felt we met that standard! It is a pleasure to assist with your insurance needs!"
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Charles Davis

August 22, 2024

5  out of  5
rating by Charles Davis
"Nathan communicated well and understood my needs and was able to provide me with the best product for me. In addition I appreciated his follow-up and patience as I made my decision to go with State Farm as my automobile insurance carrier."
We responded:
"We are happy to assist with your auto insurance needs Charles - and thank you for the gracious recounting of the sign up experience!"
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Chris Ball

August 19, 2024

5  out of  5
rating by Chris Ball
"Excellent service! Bethany was very professional and courteous. Pricing on the policy was very competitive. I would not hesitate to provide the Nathan Sulack Agency with my highest recommendation."
We responded:
"Thank you Chris - we appreciate the kind words! Excellent service is what we strive for - happy to hear we hit the mark while assisting with your insurance needs!"
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Bill Bettencourt

August 19, 2024

5  out of  5
rating by Bill Bettencourt
"The process was smooth, timely and efficient. The quotes were more than competitive and the process for applying and finalizing was seamless. Just exceptional customer service"
We responded:
"Bill - thank you for the kind words! We are happy to have you in our State Farm family and are pleased the signup experience was a great one. Thank you for allowing us to assist with your insurance needs!"
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Benjamin Jankowski

August 16, 2024

1  out of  5
rating by Benjamin Jankowski
"This is absolutely crazy. My wife and I have been with this company for about a couple years. We only had one claim and that was a part of our car that was stolen. That was replaced so it wasn't our fault. And that's another story because we had such a terrible experience getting our car fixed. But now twice they have exorbitantly raised our insurance premium, and doing so even without giving us previous notification. I only find out about this when I open up the app to pay my premium that is due. If they don't drop my premium, I'm going to drop them like a bad habit. I've got so many offers coming.My way that I could easily take. But I only stay with them because State Farm is supposed to have a good reputation, Class A insurance. I do not like the way they do business!"
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Fred Moore

August 9, 2024

5  out of  5
rating by Fred Moore
"Getting an auto insurance policy was as simple as it could possibly get."
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William Sholten

July 12, 2024

5  out of  5
rating by William Sholten
"Brett Potts at Sulack State Farm in Wilmette, IL responded to my insurance inquiry promptly and very professionally. Pricing and coverage were explained well and Brett was also able to connect me to another State Farm agent in Wisconsin to cover our home there. We are pleased to make the transition to State Farm."
We responded:
"Thank you William for the kind words - so happy Brett provided an excellent experience and we thank you for the opportunity to assist with your insurance needs!"
Profile photo of Susan Grossman

Susan Grossman

June 17, 2024

5  out of  5
rating by Susan Grossman
"I worked with Patrick Bermudez in this office to obtain our homeowner's and auto policies. He was very easy to work with, very responsive to my needs and very helpful in addressing questions and concerns. I got a great quote compared to what I was previously paying and better coverage."
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Nancy Jaycox

April 18, 2024

5  out of  5
rating by Nancy Jaycox
"I know that State Farm is a very fine company.After being deluged with emails from second-rate insurance companies, it was so refreshing to receive a single, simple email from the Sulak Agency inviting me to request an estimate. I now that State Farm is a fine company."
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Yang Zhiyong

April 5, 2024

5  out of  5
rating by Yang Zhiyong
"wonderful, will recommend to my friends"
We responded:
"Thank you Yang! So glad we could assist with your insurance needs!"
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Joel H Greenburg

March 23, 2024

5  out of  5
rating by Joel H Greenburg
"I changed carriers for home and auto after having a major price increase. I called State Farm and dealt with Bethany. The service was the best I can remember. The expertise and competence were only exceeded by the efficiency and pleasant demeanor. I was amazed at how smoothly things went as I switched home, auto and umbrella policies in a matter of hours. This is a very good agency"
We responded:
"We appreciate the kind review Mr. Greenburg. So happy your experience with Bethany exceeded expectations! Welcome to State Farm and thank you again for allowing us to assist with your home, auto, and and liability insurance needs!"
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Wasyat Raofi

March 14, 2024

5  out of  5
rating by Wasyat Raofi
"Treating as Great"
We responded:
"Thank you Wasyat - so happy we could help and welcome to our State Farm family!"
Profile photo of Gail B

Gail B

March 13, 2024

5  out of  5
rating by Gail B
"Brett was so helpful as I was researching reasonable insurance costs for auto and condo. He found the perfect plan for my needs. He saved me alot of money over my existing plan. Plus he was patient as I needed time to sort through my option. Everything was done over the phone. I highly recommend this State Farm office."
We responded:
"Thank you Gail for the kind words! I am so happy Brett provided professional and courteous assistance with your condo and auto insurance!"
Profile photo of Gail B

Gail B

March 13, 2024

5  out of  5
rating by Gail B
"Brett was so helpful as I was researching reasonable insurance costs for auto and condo. He found the perfect plan for my needs. He saved me alot of money over my existing plan. Plus he was patient as I needed time to sort through my option. Everything was done over the phone. I highly recommend this State Farm office."
We responded:
"Thank you Gail for the kind words! I am so happy Brett provided professional and courteous assistance with your condo and auto insurance!"
Profile photo of Charlene Harm

Charlene Harm

February 23, 2024

5  out of  5
rating by Charlene Harm
"We purchased with Brett because he offered good customer service and am 83 and son is disabled with AFIB and COPD so we need affordable insurance and happy he could help us."
We responded:
"Thank you Charlene for the kind words! We are so glad Brett was able to assist you and your family with your insurance needs!"
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Valerie Tolbert

February 19, 2024

5  out of  5
rating by Valerie Tolbert
"Brett was great, he made my auto insurance purchase comfortable."
We responded:
"Thank you Valerie! Glad we could assist with your auto insurance needs!"
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Rob Zee

February 7, 2024

5  out of  5
rating by Rob Zee
"Switching to State Farm saved me heaps of money on my home and auto insurance... It was incredibly quick and friendly. I've been recommending to all my friends and family. I highly recommend this team!"
We responded:
"We appreciate the kind words Rob! Happy we could help with your home and auto insurance and made the process quick and easy! Welcome to Nathan Sulack State Farm!"
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Daniel Smith Sr

February 3, 2024

5  out of  5
rating by Daniel Smith Sr
"After a few conversations & estimates on the phone calls with Brett I decided to switch our Auto & Homeowners insurance to this State Farm Insurance agency. I found Brett & Beth very responsive & helpful AND, knowledgeable. After 50+ years with another Insurance provider I took this change very seriously and with the competitive rates & excellent reviews it was an easy decision for me. Try'em, you'll like'em..."
We responded:
"Thank you Daniel for the kind words! We know your insurance coverages are important and we appreciate you trusting us to assist you. "
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Susan Apel

February 2, 2024

5  out of  5
rating by Susan Apel
"Quick response to questions! Rey efficient"
We responded:
"Thank you Susan! So happy you are thrilled with our service assisting with your insurance needs!"
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Sameer Tunio

January 3, 2024

5  out of  5
rating by Sameer Tunio
"Brett was very kind and professional."
We responded:
"Thank you Sameer! I am glad Brett was able to help take care of your insurance needs and provided excellent service!"
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debbie austin

December 31, 2023

5  out of  5
rating by debbie austin
"Brett showed me how I could save a substantial sum of money by switching from Farmers to State Farm for both my homeowner's and car insurances. Brett is a highly personable young man that had the answers to all the questions I had. He provided the best possible customer service."
We responded:
"Thank you Debbie for the kind words! We are so happy Brett was able to help you find the right insurance coverages for your needs and save money at the same time!"
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Mohammed Owais Nasir

December 13, 2023

5  out of  5
rating by Mohammed Owais Nasir
"Excellent customer service"
We responded:
"Thank you Mohammed! So happy to hear your feelings regarding our level of service!"
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April Taylor

December 8, 2023

5  out of  5
rating by April Taylor
"Nice and smooth process I encountered with Brett, definitely 5 stars! Thank you."